About Me

I'm Jie Cai (蔡杰). I am an Assistant Research Professor at College of IST, Penn State University and work closely with John M. Carroll. I received my Ph.D. in the Ying Wu College of Computing at New Jersey Institute of Technology. I was supervised by Dr. Yvette Wohn and also worked at the Social X Lab. I had been a TA for 6 semesters for 5 courses and have independently taught a course. I worked with Dr. Yvette Wohn on the NFS-funded project about content moderation on social media.

My primary interests focus on phenomena in novel and interactive online communities in HCI and CSCW, such as gaming, shopping, and content moderation. I also have a broad interest in teleworking and social music and other topics (welcome to discuss/collaborate). I applied both qualitative (e.g., interview, observation) and quantitative (e.g., survey) methods to understand users’ decision-making and behavioral patterns and aimed to improve user experience in the online space. My dissertation is "Understanding the Voluntary Moderation Practices in Live Streaming Communities".


News & Travels


2023-2
Our work "Ignoring As a Moderation Strategy for Volunteer Moderators on Twitch" was accepted at CHI LBW 2023.
I will work as an AC for the full paper track at CHI PLAY 2023
2023-1
My paper "Understanding Moderators’ Conflict and Conflict Management Strategies with Streamers in Live Streaming Communities" was accepted at CHI 2023.
Our Workshop "Building Credibility, Trust, and Safety on Video-Sharing Platforms" was accepted at CHI 2023.
2023-1
I will serve an AC for the CHI 2023 Late-Breaking Work.
More Archived Content 2022-6
I will serve an AC for the CSCW 2022 poster track.
2022-5
I won the "Excellence in Teaching by a Teaching Assistant" Award this year at Ying Wu College of Computing.
2022-3
I will work as an Assistant of Technical Program Chairs for CHI 2023.
Our paper entitled "“Distress and Disempowerment: How Organizational Factors Limit Commercial Content Moderators’ Agency" was accepted at #SMSociety 2022
2022-3.23
I successfully defend my dissertation and become Dr. Cai.
2022-3
I will be a student volunteer (SV) at IUI2022.
2022-2
Excited. My paper "Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities?" was accepted at CHI 2022 .
2022-1
Our Paper "Awe Versus Aww: The Effectiveness of Two Kinds of Positive Emotional Stimulation on Stress Reduction for Online Content Moderators." is accepted by at CSCW 2022.
I will work with Dr. Julie Anics as a TA for the course: HRM 601: Organizational Behavior.
More 2021-11
My paper "Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities?" came with the decision "R&R" (13.5% ) at CHI 2022 . Hopefully it will get accepted.
2021-9
I will teach "IS448 Usability & Measuring User Experience" Again.
2021-7
Our short paper "Conceptualizing Visual Analytic Interventions for Content Moderation" is accepted by IEEE VIS 2021.
My paper "After Violation But Before Sanction: Understanding Volunteer Moderators' Profiling Processes Toward Violators in Live Streaming Communities" is accepted with minor revision by CSCW 2021.
2021-6
My paper "Choice of Social Music Systems in China: A Study of NetEase Cloud Music " is accepted as late break work by MobileHCI 2021.
My paper "Teleworker's Perception of Technology Use for Collaborative and Social During the COVID-19 Pandemic" is accepted by British HCI Conference 2021.
I will attend 2021 CSST Summer Research Institute from 12–14 July (Online).
2021-5
I have one poster about rules in live streaming communities accepted at IMX2021 (Virtual).
I will also join the DC to discuss my dissertation topic about "Understanding the Voluntary Moderation Practices in Live Streaming Communities".
2021-3
I have two papers about moderation and harassment in live streaming communities accepted at IMX2021 (Virtual).
2021-2
I will be a proceedings chair at IMX2021 (Virtual).

2020-10
I will be a Student Volunteer at CSCW 2020 (Virtually).