About Me
I'm Jie Cai (蔡杰), a Postdoctoral Researcher and
Shuimu Tsinghua Scholar at Pervasive HCI Group
in the Department of Computer Science and Technology at Tsinghua University, where I work with Dr. Chun Yu.
I was an Assistant Research Professor at
College of IST, Penn State University
and co-led the Collaboration and Innovation Lab with Dr. John M. Carroll.
I received my Ph.D. in the
Ying
Wu College of Computing at the New Jersey Institute of Technology, where I was supervised by
Dr. Yvette Wohn and worked at the Social X Lab.
My research has been generously supported by two
NSF projects on social media content moderation:
(1)
Handling Online Risks and Creating Safe Spaces: Content Moderation in Live Streaming Micro Communities;
(2) Augmenting Social Media Content Moderation.
My research is situated in Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW).
I study the intersection of interactive media, platform governance, AI, and education, using mixed methods such as observation,
interviews, surveys, and participatory design. My work examines both positive and negative dimensions of online user experience:
(1) immersive interactions in emerging online spaces; (2) harassment, including racism and sexism, and content moderation in interactive social spaces;
and (3) AI governance and AI education.
My research has been published in premier HCI venues, including CHI (three Honorable Mention Awards) and CSCW (one Honorable Mention Award).
I actively serve the HCI community through leadership roles on organizing committees
(ACM CSCW 2024, 2025, and 2026 publication co-chair; ACM CHI 2022 assistant to the technical program chairs; ACM IMX 2021 proceedings co-chair),
program committees (AC for CSCW, CHI, and CHI PLAY), and workshop organizing teams (CHI 2023 and 2024). I have also been invited to give industry talks
at Twitch and interviewed by the Center for Democracy and Technology to broaden the impact of my research.
🚀 Now Recruiting: Motivated Students!
I am actively looking for highly motivated students with interdisciplinary backgrounds
(e.g., computer science, psychology, communication, policy, management) to join my projects.
New projects focus on AI governance, LLMs, and education, broadly defined.
Please email me with your interests, and let's have a chat!
News & Travels
2026-4
I will serve as a publication co-chair for CHI 2027.
2026-3
One paper was accepted at IMX 2026.
Two papers were accepted at CSCW 2026.
2026-1
Two papers were accepted at CHI 2026.
2025-12
One paper about sense of misinformation was accepted at GROUP 2027.
2025-11
I was invited to be the paper chair for ICHEC 2026 (Chinese CHI). See you in Macau.
I served as a session chair and panelist at ICHEC 2025 (Chinese CHI).
2025-10
I was invited to serve as the publication chair for CSCW 2026.
Our paper about RedNote and Body Managment Information was accepted at ICHEC 2025.
I served as a session chair at CSCW 2025.
2025-6
I was invited to serve as an AC for CSCW 2026.
Two short papers were accepted at CSCW Poster 2025.
2025-5
I was invited to serve as an AC for CHI 2026.
2025-4
One paper about Design for Closeness of New Parents was accepted at DIS 2025.
One paper about LLM-Based System for Government Support was accepted at FAccT 2025.
2025-3
One paper about ChatGPT for Qualitative Research was accepted at Computers in Human Behavior:
Artificial Humans.
One CHI paper won an Honorable Mention Award at CHI 2025.
2025-2
One paper about infrastructuring in HCI was accepted at CSCW 2025.
One paper about GenAI and SocialVR was accepted at CHI LBW 2025.
One paper about marginalization in Social VR was accepted at CHI 2025.
2024
2024-12
I was honored to be selected as a Shuimu Tsinghua Scholar.
2024-11
Our paper about Blind TikToker's Flourishing Labor won an Honorable Mention Award at CSCW 2024.
I am excited to start my work at Tsinghua University.
2024-9
I was invited to serve as a proceedings chair at CSCW 2025.
2024-6
I served as an AC for CHI 2025 and CSCW 2025.
2024-5
I was one of the panelists on content moderation at the Social Media Moderation Summit 2024.
I served as a session chair at CHI 2024.
2024-4
Our paper about Third-party developers received an Honorable Mention Award at CHI 2024.
Our paper "Identity Work of the Blind Community on TikTok: Flourishing States and Flourishing Labor" was accepted with minor revision at
CSCW 2024.
2024-4
I was interviewed by a journalist from Columbia University about my work on moderation on Twitch.
2024-3
We were interviewed by the Center for Democracy and Technology to share our research about blind users' moderation experience.
We were interviewed by MIT Tech Review China to share our research about generative AI on YouTube.
2024-3
Two short papers (GenAI and Moderation Fairness and Justice) were accepted at CHI LBW 2024.
2024-2
Our paper "'People are way too obsessed with rank': Trust System in Social Virtual Reality" was accepted by the Journal of CSCW.
2024-1
Two papers, on third-party tool development, accessibility, and content moderation, were accepted at CHI 2024.
2023
2023-12
Our workshop "Generative AI in User-Generated Content" was accepted at CHI 2024.
2023-11
I was invited by the Twitch Community Health team to give a virtual talk about my moderation research in live streaming communities.
2023-9
I joined the program committee and served as an AC for the "Understanding People" subcommittee at
CHI 2024.
2023-7
I was excited to join the Organizing Committee and serve as a Proceedings/Publication Co-Chair for CSCW 2024.
2023-5
I served as an AC for the CSCW 2023 poster track.
2023-4
My paper about "Hate Raids on Twitch: Understanding Real-Time Human-Bot Coordinated Attacks in Live Streaming
Communities" was accepted at CSCW 2023.
My CHI 2023 paper about conflict and conflict management in live streaming won a Honorable Mention Award.
2023-2
Our work "Ignoring As a Moderation Strategy for Volunteer Moderators on Twitch"
was accepted at CHI LBW 2023.
I served as an AC for the full paper track at CHI PLAY 2023
2023-1
My paper "Understanding Moderators’ Conflict and Conflict Management Strategies with Streamers in Live Streaming Communities"
was accepted at CHI 2023.
Our Workshop "Building Credibility, Trust, and Safety on Video-Sharing Platforms" was accepted at
CHI 2023.
2023-1
I served as an AC for CHI 2023 Late-Breaking Work.
2022
2022-6
I served as an AC for the CSCW 2022 poster track.
2022-5
I won the "Excellence in Teaching by a Teaching Assistant" Award this year at
Ying Wu College of Computing.
2022-3
I served as an assistant to the Technical Program Chairs for
CHI 2023.
Our paper titled "Distress and Disempowerment: How Organizational Factors Limit
Commercial Content Moderators’ Agency" was accepted at
#SMSociety 2022
2022-3.23
I successfully defended my dissertation and became Dr. Cai.
2022-3
I served as a student volunteer (SV) at
IUI2022.
2022-2
My paper "Coordination and Collaboration: How Do Volunteer Moderators Work as a Team in
Live Streaming Communities?" was accepted
at CHI 2022 .
2022-1
Our paper "Awe Versus Aww: The Effectiveness of Two Kinds of Positive Emotional
Stimulation on Stress Reduction for Online Content Moderators" was accepted at
CSCW 2022.
I worked with
Dr. Julie Anics as a TA for the course: HRM 601: Organizational Behavior.
2021
2021-11
My paper "Coordination and Collaboration: How Do Volunteer Moderators Work as a Team in
Live Streaming Communities?" came with the decision "R&R" (13.5% )
at CHI 2022 . Hopefully it will get accepted.
2021-9
I taught
"IS448 Usability & Measuring User Experience" again.
2021-7
Our short paper "Conceptualizing Visual Analytic Interventions for Content Moderation" was accepted
by IEEE VIS 2021.
My paper "After Violation But Before Sanction: Understanding Volunteer Moderators'
Profiling Processes Toward Violators in Live Streaming Communities" was accepted with minor revisions
by
CSCW 2021.
2021-6
My paper "Choice of Social Music Systems in China: A Study of NetEase Cloud Music" was accepted
as late-breaking work by
MobileHCI 2021.
My paper "Teleworkers' Perceptions of Technology Use for Collaborative and Social
Work During the COVID-19 Pandemic" was accepted by
British HCI Conference 2021.
I attended
2021 CSST Summer Research Institute from July 12 to 14 (online).
2021-5
I had one poster about rules in live streaming communities
accepted at IMX2021 (Virtual).
I also joined the doctoral consortium to discuss my dissertation topic, "Understanding the Voluntary
Moderation Practices in Live Streaming Communities".
2021-3
I had two papers about moderation and harassment in live streaming communities
accepted at IMX2021 (Virtual).
2021-2
I served as a proceedings chair at
IMX2021 (Virtual).
2020-10
I served as a student volunteer at
CSCW 2020 (Virtually).
