Journal Articles (Peer-reviewed)

1. Citizen Art: A Creative Mural Project for Community Building PDF

   Na Li, Jingyi Xie, Huy Anh Nguyen, Jie Cai, John M. Carroll. (2024)

   The Journal of Community Informatics, Vol. 20 No. 1.

2. 🏅 "I Upload...All Types of Different Things to Say, the World of Blindness Is More Than What They Think It Is": A Study of Blind TikTokers' Identity Work from a Flourishing Perspective PDF

   Yao Lyu, Jie Cai, Bryan Dosono, Davis Yadav, and John M. Carroll. (2024)

   In Proceedings of the ACM on Human Computer Interaction - CSCW'24.

3. ``People Are Way Too Obsessed With Rank'': Trust System in Social Virtual Reality. PDF

   Qijia Chen, Jie Cai, and Giulio Jacucci. (2024)

   Computer Supported Cooperative Work (CSCW).

4. Hate Raids on Twitch: Understanding Real-Time Human-Bot Coordinated Attacks in Live Streaming Communities. PDF, [PSU Magazine]

   Jie Cai, Sagnik Chowdhury, Hongyang Zhou, and Donghee Yvette Wohn. (2023)

   In Proceedings of the ACM on Human Computer Interaction - CSCW'23.

5. Awe Versus Aww: The Effectiveness of Two Kinds of Positive Emotional Stimulation on Stress Reduction for Online Content Moderators. PDF

   Chrissy Cook, Jie Cai, and Donghee Y. Wohn. (2022)

   In Proceedings of the ACM on Human Computer Interaction - CSCW'22.

6. After Violation But Before Sanction: Understanding Volunteer Moderators' Profiling Processes Toward Violators in Live Streaming Communities. PDF

   Jie Cai and Donghee Y. Wohn. (2021)

   In Proceedings of the ACM on Human Computer Interaction. 5, CSCW2, Article 410 (October 2021) - CSCW'21.

7. Categorizing Live Streaming Moderation Tools: An Analysis of Twitch. PDF

   Jie Cai, and Donghee Y. Wohn. (2019)

   International Journal of Interactive Communication Systems and Technologies - IJICST, 9(2), 36-50.

Conference Publications (Peer-reviewed)

1. The Future of Learning: Large Language Models through the Lens of Students. PDF

   He Zhang, Jingyi Xie, Chuhao Wu, Jie Cai, Chanmin Kim, and John M. Carroll.

   In Proceedings of the ACM Conference on Information Technology Education - SIGITE '24

2. 🏅 Third-Party Developers and Tool Development For Community Management on Live Streaming Platform Twitch. PDF

   Jie Cai, Ya-Fang Lin, He Zhang, and John M. Carroll. (2024)

   In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems - CHI'24.

3. ``I Got Flagged for Supposed Bullying, Even Though It Was in Response to Someone Harassing Me About My Disability.'': A Study of Blind TikTokers' Content Moderation Experiences. PDF

   Yao Lyu, Jie Cai, Anisa Callis, Kelley Cotter, and John M. Carroll. (2024)

   In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems - CHI'24.

4. 🏅 Understanding Moderators’ Conflict and Conflict Management Strategies with Streamers in Live Streaming Communities. PDF

   Jie Cai and Donghee Y. Wohn. (2023)

   In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems - CHI'23.

5. Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities? PDF

   Jie Cai and Donghee Y. Wohn. (2022)

   In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems - CHI'22.

6. Conceptualizing Visual Analytic Interventions for Content Moderation. PDF

   Sahaj Vaidya, Jie Cai, Soumyadeep Basu, Azadeh Naderi, Donghee Y. Wohn, and Aritra Dasgupta. (2021)

   In Proceedings of the IEEE Visualization Conference - VIS'21

7. Teleworker’s Perception of Technology Use for Collaborative and Social During the COVID-19 Pandemic. PDF

   Jie Cai, Sarah J Ryu, Donghee Y. Wohn, and Hyejin Hannah Kum-Biocca. (2021)

   In Proceedings of the International BCS Human Computer Interaction Conference - BritishHCI'21.

8. Moderation Visibility: Mapping the Strategies of Volunteer Moderation in Live Streaming Micro Communities. PDF

   Jie Cai, Donghee Y. Wohn, and Mashael Almoqbel.(2021)

   In Proceedings of the ACM International Conference on Interactive Media Experiences - IMX’21.

9. Harassment Experiences of Women and LGBTQ Live Streamers and How They Handled Negativity. PDF

   Jirassaya Uttarapong, Jie Cai, and Donghee Y. Wohn. (2021)

   In Proceedings of the ACM International Conference on Interactive Media Experiences - IMX’21.

10. Who Purchases and Why? Explaining Motivations for In-game Purchasing in the Online Survival Game Fortnite. PDF

    Jie Cai, Donghee Y. Wohn, and Guo Freeman. (2019)

    In Proceedings of Computer-Human Interaction in Play - CHI PLAY’19.

11. Live Streaming Commerce : Uses and gratifications Approach to Understanding Consumers’ Motivations. PDF

    Jie Cai and Donghee Y. Wohn. (2019)

    In Proceedings of the 52nd Hawaii International Conference on System Sciences - HICSS’19.

12. Utilitarian and Hedonic Motivations for Live Streaming Shopping. PDF

    Jie Cai, Ankit Mittal, Dhanush Sureshbabu, and Donghee Y. Wohn.(2018)

    In Proceedings of the 2018 ACM International Conference on Interactive Experiences for TV and Online Video - TVX’18.

Extended Abstracts, Lake Breaking Work (Lightly Peer-reviewed)

1. Content Moderation Justice and Fairness on Social Media: Comparisons Across Different Contexts and Platforms. PDF

   Jie Cai, Aashka Patel, Azadeh Naderi, and Donghee Y. Wohn. (2024)

   In Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems - CHI EA’24.

2. A Preliminary Exploration of YouTubers' Use of Generative-AI in Content Creation. PDF, [MIT Tech Review China]

   Yao Lyu, He Zhang, Shuo Niu, Jie Cai (2024)

   In Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems - CHI EA’24.

3. Ignoring As a Moderation Strategy for Volunteer Moderators on Twitch. PDF

   Na Li, Jie Cai, and Donghee Y. Wohn. (2023)

   In Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems - CHI EA’23.

4. Understanding Rules in Live Streaming Micro Communities on Twitch. PDF

   Jie Cai, Cameron Guanlao, and Donghee Y. Wohn.(2021)

   In Proceedings of the ACM International Conference on Interactive Media Experiences - IMX’21.

5. Understanding Choice of Social Music Systems in China: A Study of NetEase Cloud Music. PDF

   Jie Cai, Ruiqi Shen, Starr Roxanne Hiltz. (2021)

   In Adjunct Proceedings of the ACM International Conference on Mobile Human-Computer Interaction - MobileHCI'21.

6. What are Effective Strategies of Handling Harassment on Twitch? Users’ Perspectives. PDF

   Jie Cai and Donghee Y. Wohn. (2019)

   In Companion of the 2019 ACM Conference on Computer Supported Cooperative Work and Social Computing - CSCW’19.

Organized Workshop (Lightly Peer-reviewed)

1. Generative AI in User-Generated Content. PDF

   Yiqing Hua, Shuo Niu, Jie Cai, Lydia B Chilton, Hendrik Heuer, Donghee Yvette Wohn. (2024)

   Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems - CHI EA'24.

2. Building Credibility, Trust, and Safety on Video-Sharing Platforms. PDF

   Shuo Niu, Zhicong Lu, Amy Zhang, Jie Cai, Carla F. Griggio, and Hendrik Heuer. (2023)

   Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems - CHI EA'23.

Doctoral Consortium

1. Understanding the Voluntary Moderation Practices in Live Streaming Communities. PDF

   Jie Cai and Donghee Y. Wohn. (2021)

   Doctoral consortium paper presented at the 2021 ACM International Conference on Interactive Media Experiences - IMX'21.

2. The Motivation of Live Virtual Reality Shopping and Design Principles. PDF

   Jie Cai and Donghee Y. Wohn. (2019)

   Doctoral consortium paper presented at the 52nd Hawaii International Conference on System Sciences - HICSS'19.

Workshop, Presentation (Lightly Peer-reviewed)

1. Ignoring As a Strategy: Why Moderators Use It And How It Influences Viewers’ Behaviors.

   Jie Cai and Donghee Y. Wohn. (2019)

   Workshop paper presented at the 2019 ACM Conference on Computer Supported Cooperative Work and Social Computing - CSCW’19.

2. Live Streaming Shopping.

   Jie Cai and Donghee Y. Wohn. (2019)

   Presentation at NJIT Dana Knox Showcase.

3. An Exploratory Model of Consumers’ Perceived Value of Business College Education.

   Jie Cai and Donghee Y. Wohn. (2016)

   Student Paper presented at the 45th Annual Meeting of the Western Decision Science Institute - WDSI'16.